We want you to be completely satisfied with your educational experience at Greek Courses. This policy outlines the conditions under which refunds are provided.
1. Digital Products Policy
Due to the immediate, digital nature of our course content, we maintain a strict policy regarding refunds to prevent abuse of the platform. Once an access code is redeemed and the curriculum is unlocked, a significant portion of the value has been delivered.
2. 14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee for all course purchases. If 14 days have passed since your purchase, you will no longer be eligible for a refund.
3. Requesting a Refund
To request a refund, you must contact our support team at support@vaultpro.com within the eligible timeframe. Please include your original order number, the email address associated with your account, and a brief explanation of why the course did not meet your expectations.
4. Processing Time
Once your refund request is approved, it will be processed immediately. However, it may take 5-10 business days for the funds to appear on your original payment method, depending on your bank or credit card issuer.
5. Exceptions
Refunds will not be granted in cases of account suspension or termination due to a violation of our Terms of Use, such as unauthorized sharing of access codes or account credentials.